Which video formats do we support?

You have two ways to add content: upload your media files to be hosted in our cloud or add external links from your video hosting or CDN provider.

Hosted Videos

You can easily upload videos of any length and size, one by one or multiple at one time. We accept the major video formats including  MP4, MOV, M4V, WEBM or OGV.

known issues:

If at the moment of uploading a file you receive an error or on the contrary the upload remains in processing status indefinitely check that you do not have any antivirus active in the system or in the browser that could influence the internet connections.
Some users have experienced problems with the Kaspersky antivirus. The way to solve this problem is to disable the antivirus during the video upload.
If you are still having problems, please contact us indicating which operating system and browser you are using.

External Links

Currently we support these types of pre-recorded video links:

HLS Sample:

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