Which video formats do we support?

You have two ways to add content: upload your media files to be hosted in our cloud or add external links from your video hosting or CDN provider.

Hosted Videos

You can easily upload videos of any length one by one or multiple at one time. We accept the major video formats including  MP4, MKV, MOV, AVI, FLV, M4V, WEBM, MPG, or QuickTime.

By default, a video upload can be at most 30 GB.

Known issue

If when you are uploading a video you get an error or the upload remains in processing status indefinitely, please check that you have not any antivirus active in the system or in the browser that could influence the internet connections. Some users have experienced problems with the Kaspersky antivirus. The way to solve this problem is to disable the antivirus during the video upload. If you are still having problems, please contact us indicating which operating system and browser you are using.

External Links

We support pre-recorded video links in HLS format (.m3u8 links).


HLS Sample:

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