Create and manage separate workspaces

Workspaces let you separate different projects, brands, clients, or content operations inside the same Viloud account.

Use Workspaces when you want each project to have its own channels, content, uploads, websites, and live streams without creating a separate Viloud account.

What Workspaces are for

Workspaces help keep your Viloud account organized when you manage more than one project or operation.

Common examples:

Use case Typical setup
Multiple brands Create one workspace per brand so channels and content stay separated.
Client work Create one workspace per client to keep their videos, channels, and usage separate.
Production environments Use different workspaces for testing, staging, and live operations.
Departments or teams Give each team a workspace for the channels and assets they manage.

Default workspace

Every Viloud user has a default workspace. If you only use one workspace, Viloud works as usual and your content remains in that default workspace.

When Workspaces are enabled for your account, you can create additional workspaces and switch between them from the workspace selector.

What belongs to a workspace

When a workspace is active, the main resources you create belong to that workspace.

  • Channels
  • Uploaded and external videos
  • Live streams
  • Websites
  • Tags and scheduling resources

This means that switching workspace changes the content context you are working in. You will see and manage the resources that belong to the selected workspace.

Workspaces do not create separate billing accounts. Account usage, billing, and plan limits still belong to the workspace owner account.

Switching workspaces

To switch workspace:

  1. Open the workspace selector in the header.
  2. Choose the workspace you want to work in.
  3. Viloud reloads the account context for the selected workspace.

The selected workspace becomes your active workspace. New resources are created inside that workspace until you switch again.

Creating a workspace

To create a workspace:

  1. Open the workspace selector.
  2. Click New Workspace.
  3. Enter the workspace name.
  4. Create the workspace.

After creating the workspace, you can switch to it and start adding channels, content, websites, or live streams.

Managing a workspace

Workspace owners can rename or delete workspaces from the workspace management area.

A workspace cannot be deleted while it still contains resources. Before deleting a workspace, remove the channels, videos, live streams, websites, uploads, and other content that belong to it.

Viloud does not currently support moving existing resources from one workspace to another.

The default workspace cannot be deleted.

Workspaces and Team

Workspaces and Team work together, but they are different features.

Feature What it controls
Workspaces Separate projects and resources inside the account.
Team Invite other people to collaborate using their own login.

If Team is enabled, you can invite members and give them access to the workspaces they need.

Members work inside the workspace owner's account resources and account limits. They cannot manage the owner's billing details.

Workspace limits

The number of workspaces available depends on your plan or account configuration.

If you reach your workspace limit, you may need to remove an unused workspace or contact Viloud to increase your limit.

Workspace limits are separate from Team member limits. Usage and billing limits remain account-level limits for the workspace owner.

Best practices

  • Create a workspace only when you need a clear separation between projects, clients, brands, or operations.
  • Use names that make the workspace easy to identify from the selector.
  • Switch workspace before creating channels, uploading content, or configuring live streams.
  • Review which workspace is active before making important changes.
  • If you create content in the wrong workspace, recreate it in the correct workspace or contact Viloud support.
  • Use Team access when another person needs to work inside a workspace.

Common issues

I do not see the workspace selector

The workspace selector appears only when your account has workspace access available. If you only have access to one workspace, the selector may be simplified or hidden depending on your account permissions.

I cannot create a new workspace

Your plan or account configuration may not include additional workspaces, or you may have reached your workspace limit. Contact Viloud if you need more workspaces.

I cannot delete a workspace

You cannot delete the default workspace. You also cannot delete a workspace while it still contains channels, videos, live streams, websites, uploads, or other resources.

I do not see content I created before

Check the active workspace in the header. Your content may belong to another workspace.

Can I move content between workspaces?

Not at the moment. Existing channels, videos, uploads, websites, and live streams cannot be moved between workspaces from the Viloud interface.

A team member cannot access a workspace

Check that the member has accepted the invitation and that the workspace is included in their Team access.

Summary

Workspaces let you organize different projects inside one Viloud account. Each workspace keeps its own channels, content, live streams, websites, and working context. Account usage and billing remain under the workspace owner. Use the workspace selector to choose where you are working, and use Team when other people need access to collaborate.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.